Terms and Conditions
Welcome to SOVNO.in. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General
Agreement: These Terms and Conditions constitute a legally binding agreement between you ("User," "Customer," or "you") and SOVNO.in ("SOVNO," "we," "us," or "our").
Modifications: We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new terms.
2. Use of Website
Account: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the site's functionality. This includes, but is not limited to, uploading malicious software, attempting to gain unauthorized access, or interfering with other users' experience.
3. Products and Orders
Product Descriptions: We make every effort to display the products and their colors as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual color of the product.
Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct any pricing errors.
Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
Cancellation: We reserve the right to cancel an order if the product is out of stock, if there are inaccuracies in product or pricing information, or for any other reason. If your order is canceled after your payment has been processed, we will issue a full refund.
4. Shipping and Delivery
Shipping Policy: We aim to ship orders within the timeframe specified on the website. Delivery times are estimates and not guaranteed.
Risk of Loss: The risk of loss and title for all products purchased from SOVNO pass to you upon our delivery to the carrier. We are not responsible for lost or stolen packages.
Shipping Fees: Shipping fees will be calculated and displayed during the checkout process.
5. Returns and Refunds
Return Policy: We offer returns or exchanges on eligible items within a specified number of days from the delivery date. Items must be in their original condition (unworn, unwashed, with tags attached) to be eligible for a return. Please refer to our separate Return Policy page for detailed instructions.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
6. Intellectual Property
Copyright: All content on this website, including text, graphics, logos, images, and software, is the property of SOVNO or its content suppliers and is protected by Indian and international copyright laws.
Trademarks: The SOVNO name and logo are trademarks of SOVNO. You may not use these trademarks without our prior written permission.
7. Limitation of Liability
Disclaimer: Our website and all information, content, materials, products, and services included on or otherwise made available to you through this site are provided by SOVNO on an "as is" and "as available" basis.
Limitation: To the full extent permissible by law, SOVNO will not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, products, or services included on or otherwise made available to you through this site.
8. Governing Law
Jurisdiction: These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding related to this website shall be brought exclusively in the courts of [Insert Your City/State, e.g., Jaipur, Rajasthan].